Core workflow does not work for collection actions

Infos:

  • Used Zammad version: 5.0.3
  • Used Zammad installation type: package
  • Operating system: ubuntu
  • Browser + version: firefox 96

Expected behavior:

Actual behavior:

I have configured with Core Workflow, some ticket fields as hidden or disabled if you are not owner of a ticket. So that you can’t record tickets or change fields without authorization.

Steps to reproduce the behavior:

now if one selects tickets with checkbox on overview, emerge below deactivated and hidden fields, such as owner, groups, etc. and thus one can bypass my rules through collection action.

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.