Contract assigning for organizations and tickets

We are searching for a solution to add service contract numbers to organizations (multiple contracts per organization) and a way to assign one of this service contracts to tickets for this organizations.

Is there a chance to get this feature implemented or did I overlooked something that is this already solvable? If it is already solvable … how? :wink:


Zammad already offers custom fields:

You could do that with an textfield. You’ll need to use “,” or “;” to be able using more than one contract ID.
Automatic object linking is not possible in Zammad but can be solved by using our API.

Thanks for your reply, that sounds great! Really nice to see how flexible Zammad is.

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