We are searching for a solution to add service contract numbers to organizations (multiple contracts per organization) and a way to assign one of this service contracts to tickets for this organizations.
Is there a chance to get this feature implemented or did I overlooked something that is this already solvable? If it is already solvable … how?
You could do that with an textfield. You’ll need to use “,” or “;” to be able using more than one contract ID.
Automatic object linking is not possible in Zammad but can be solved by using our API. https://docs.zammad.org/en/latest/api-intro.html