We are searching for a solution to add service contract numbers to organizations (multiple contracts per organization) and a way to assign one of this service contracts to tickets for this organizations.
Is there a chance to get this feature implemented or did I overlooked something that is this already solvable? If it is already solvable … how? 
Best
Falk
Zammad already offers custom fields:
https://zammad-admin-documentation.readthedocs.io/en/latest/system-objects.html
You could do that with an textfield. You’ll need to use “,” or “;” to be able using more than one contract ID.
Automatic object linking is not possible in Zammad but can be solved by using our API.
https://docs.zammad.org/en/latest/api-intro.html
Thanks for your reply, that sounds great! Really nice to see how flexible Zammad is.
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