Compatibility Webform Internet Explorer 11

  • Used Zammad version: 2.5
  • Used Zammad installation source: package
  • Operating system: Ubuntu 16.04

Expected behavior:

  • webform work in all browser types

Actual behavior:

  • tested sucessfully in Google Chrome, Edge and Mozilla Firefox (modal window and form only)
  • webform don’t work in Internet Explorer 11

Does anyone know about the reason? Is it jquery?

I could verify this on IE11 only (Edge works).
IE doesn’t load “ActiveX-Content” initially (so yes it’s the jquery missing) - you have to tell it to load it.

You could also try to download the jquery and host it on the same system where the form comes from (IE might dislike mixing up domains and sources)

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