# Collapse older responses

**URL:** https://community.zammad.org/t/collapse-older-responses/6351
**Category:** Feature requests
**Created:** [March 5, 2021, 5:17pm UTC](https://community.zammad.org/t/collapse-older-responses/6351 "2021-03-05T17:17:40Z")
**Posts on this page:** 1
**Showing post:** 2

<div class="post-metadata">

### Author: ![Mannshoch](https://community.zammad.org/user_avatar/community.zammad.org/mannshoch/32/455_2.png) [@Mannshoch](https://community.zammad.org/u/Mannshoch)
#### Post date: [March 10, 2021, 3:03pm UTC](https://community.zammad.org/t/collapse-older-responses/6351/2 "2021-03-10T15:03:23Z")

</div>

Like it.  
For your ticket it would be nice if I could mark mails as important, which then not auto-collapse.

I have a similar request here (May support it with a like):

> [@Add possibility to select mail-parts as irrelevant](https://community.zammad.org/t/add-possibility-to-select-mail-parts-as-irrelevant/3663):
>
> Some customer use answer to Mail or redirect Mails many times until they arrive here. Also some customer have huge signature in their Mailbody. Please add a possibility to select mail parts which are not relevant for tickets and collapse them. In the attached Image you see a non relevant Mail part highlighted with black.

---

_[View the full topic](https://community.zammad.org/t/collapse-older-responses/6351)._