# Closed tickets not appearing in the list

**URL:** https://community.zammad.org/t/closed-tickets-not-appearing-in-the-list/19701
**Category:** Technical assistance
**Created:** [March 3, 2026, 9:47am UTC](https://community.zammad.org/t/closed-tickets-not-appearing-in-the-list/19701 "2026-03-03T09:47:11Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![itdpt](https://community.zammad.org/letter_avatar_proxy/v4/letter/i/6a8cbe/32.png) [@itdpt](https://community.zammad.org/u/itdpt)
#### Post date: [March 3, 2026, 9:47am UTC](https://community.zammad.org/t/closed-tickets-not-appearing-in-the-list/19701/1 "2026-03-03T09:47:11Z")

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### Infos:

- Used Zammad version: 6.5.2-1771697203.a67cb65a.noble
- Used Zammad installation type: (source, package, docker-compose, …) Self-hosted standalone
- Operating system: Ubuntu 24.04.4 LTS
- Browser + version: Chrome Version 145.0.7632.116 (Official Build) (64-bit)

### Expected behavior:

Listing all closed tickets in the list  
\*

### Actual behavior:

Not listing all the closed tickets in the list but still counting them  
\*

### Steps to reproduce the behavior:

- Enter “closed” in search field (top left corner) and shows only the old tickets not the current closing tickets
- 

Hi all,

We followed this [https://community.zammad.org/t/no-closed-tickets-found/11582](https://community.zammad.org/t/no-closed-tickets-found/11582) link but still not working.

Any ideas?

Thanks in advance.

---

<div class="post-metadata">

### Author: ![DD4PK](https://community.zammad.org/letter_avatar_proxy/v4/letter/d/a9adbd/32.png) [@DD4PK](https://community.zammad.org/u/DD4PK)
#### Post date: [March 3, 2026, 10:01am UTC](https://community.zammad.org/t/closed-tickets-not-appearing-in-the-list/19701/2 "2026-03-03T10:01:50Z")

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> [@itdpt](#):
>
> Not listing all the closed tickets in the list but still counting them

What do you mean by that? Do you get a different number of tickets shown than what’s being counted?