Clickable URLs options

Technical assistance
1

Infos:

  • Used Zammad version: latest stable package 3.2
  • Used Zammad installation source: debian package
  • Operating system:
  • Browser + version:

Can i access the organization object?

I tried try and error and i always got - in the URL and never #{organization.customfield}-value.

Any way to generate a URL without an input-field?

Currently i use a trigger + select to set an value and get a link.

My idea is to provide search and create issue link. I added project ID as custom field to organization and #{ticket.title}. Most parts working as expected.

THX for adding nice clickable link features!

1 Like
2

Please provide the configuration of both affectes objects and also the result that appears in the field later.

Yes, you can retreive any system variable that is set at that moment.
Maybe our docs help as well: Objects — Zammad Admin Documentation documentation

1 Like
3

Config ticket link:

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Organization (can’t find it in overview - but edit works)

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image.png642×1279 44.2 KB

I saw the docs, but not the correct object name (tried different once and always empty - as value)

4

Sorry, but referencing a url template object with a url template object is not possible ;(

5

THX for you quick answer :slight_smile:

Any idea for or a hack to get something like that to work. Would be really great or i need to add them by hand to the select and a trigger. I don’t think i’m the only one that is interested in links with an organization attribute.

6

I think we’re talking from two different things:
Your organization attribtue can be retreived via variable, but only if it’s not using the linking template.

Using two linking objects in a row (while referencing one) will not work.

7

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