I want to know how to change the Time zone in Zammad
- Used Zammad version: 3.6.0
- Used Zammad installation source: Helm Chart zammad-3.4.0
- Operating system: AWS EKS v1.17
Changing the time zone from Zammad GUI will change the time zone when checking a ticket history .
The time zone in the ticket history is still in UTC
Hwo to change the time zone in Zammad and it there any impact on the system if it changes .
All dates are stored in UTC values within Zammads database.
You can’t change this behavior - this is because if you have a support team across continents, your agents will need local times. Zammad will ensure that for you.
As for displaying
UTC values in the history, there’s a bug report for that which you can find here:
Only solution is to wait until it’s merged / fixed.
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