Change User to new Orga, no update for old Tickets

Infos:

  • Used Zammad version: 3.0
  • Used Zammad installation source: (source, package, …) package (apt)
  • Operating system: Debian
  • Browser + version: All

Expected behavior:

  • I change the orga from an existing User, all tickets from this user mapped to the new Orga

Actual behavior:

  • I change the orga from an existing User, all tickets from this user mapped to the OLD Orga

Steps to reproduce the behavior:

  • Change the Orga from an existing User with old tickets

Can you please let us know where exactly this happens?
I currently am not aware of any case where the old shared organization will still show “old” tickets.

Maybe screenshots help as well.

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