Change Title with variable / Append something


  • Used Zammad version: 4.1.x
  • Used Zammad installation type: package
  • Operating system: debian
  • Browser + version: Firefox 91.0.1

Expected behavior:

  • When using Trigger to update the Title I can use Variables to append something

It would be great that I can combine the existing Title with an variable (ie. var1 + title)
An “Append” function would do the trick for me too. (Append in Front #{organization.customfield})

Actual behavior:

  • Just displays the “Variable Text”

Steps to reproduce the behavior:

  • Create Trigger with Title change (ie. “#{organization.customfield} #{ticket.title}”)

Changing attribute values to variable values or adjusting them with that is not possible in Zammad core.
If you believe this should be a feature in Zammad please create a feature request on this board so the community can vote on it.

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