Change order of Answers in Glossary end with an error


  • Used Zammad version: 4.1.x
  • Used Zammad installation type: package
  • Operating system: Debian 9
  • Browser + version: Chrome Version 91.0.4472.114 (Official Build) (64-bit)

Expected behavior:

Changing order of Answers in Glossary take a place.

Actual behavior:

Changing an order of Answers in Glossary ends with an error - Provide position of all items in scope

Steps to reproduce the behavior:

  1. Install zammad 4.1 with a Elasticsearch.
  2. Create more then 290 Answers in Glossary
  3. Try to change order of the two Answer in the end of the list(that should be the second page of the list)
  4. See the error in the top of the list with the Answers - " Provide position of all items in scope"

That’s actually a bug kicking in at exactly 151 answers and more.

That’s a lot of answers.
I was so keen and already created the bug report for you:

Thank you.

In case if it’s possible, please also take a note that after about ~130 answers performance drops and updating the list starts taking more than 5 seconds. When answer more the 290 update take more 10 seconds.

That sounds like a local / tuning issue.
This did not happen on my environment.

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.