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  • Used Zammad version: 2.9
  • Used Zammad installation source: (source, package, …) Package
  • Operating system: CentOS 7
  • Browser + version: Chrome 73

Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

I just want to ask, whats happens if i change the “MIN. SIZE OF NUMBER” manually?
What happens with the links to the existing tickets?

Thanks in advance, Olaf


good question.
You can change the setting of min-size number and even ticket number style, but:

Zammad might get confused with old tickets and not put references correct any further.
The best idea is to always choose this setting at the beginning and -if possible- never touch it again.

If you’re worried about the number getting too small: Don’t worry. Zammad will automatically extend the ticket number if needed (so we won’t start at 1 again :wink: )

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