Change default sender for replay

Technical assistance
1

Infos:

  • Used Zammad version: 6.3
  • Used Zammad installation type: ( docker-compose, …)
  • Operating system:
  • Browser + version:

Expected behavior:

  • I would like to set certain User/Agent as creator of replay whet the reply is created by trigger.

Actual behavior:

  • When trigger creates replay “System” is set as sender/creator of replay.
2

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