# Change cn=xxx LDAP then can't login to zammad

**URL:** <https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071>\
**Category:** Technical assistance\
**Created:** [March 9, 2023, 2:35am UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071 "2023-03-09T02:35:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jameshi3ly](https://community.zammad.org/user_avatar/community.zammad.org/jameshi3ly/32/6926_2.png) [@jameshi3ly](https://community.zammad.org/u/jameshi3ly)\
**Post date:** [March 9, 2023, 2:35am UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071/1 "2023-03-09T02:35:06Z")

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I changed LDAP Mapping and role then can’t login to zammad

 ![image](https://community.zammad.org/uploads/default/original/2X/8/827b6065a9a7fac53a393ec064c041158708c2d3.png)

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**Author:** ![Bozo0511](https://community.zammad.org/user_avatar/community.zammad.org/bozo0511/32/5995_2.png) [@Bozo0511](https://community.zammad.org/u/Bozo0511)\
**Post date:** [March 20, 2023, 2:15pm UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071/2 "2023-03-20T14:15:07Z")

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The “CSRF Token verification failed!” error comes usealy when the login session timed out is.  
Can you please delete your browser cache?  
This should resolve the issue.

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**Author:** ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)\
**Post date:** [March 20, 2023, 2:22pm UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071/3 "2023-03-20T14:22:33Z")

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I’ll leave this here…  
[https://docs.zammad.org/en/latest/getting-started/configure-webserver.html](https://docs.zammad.org/en/latest/getting-started/configure-webserver.html)

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**Author:** ![jameshi3ly](https://community.zammad.org/user_avatar/community.zammad.org/jameshi3ly/32/6926_2.png) [@jameshi3ly](https://community.zammad.org/u/jameshi3ly)\
**Post date:** [March 28, 2023, 1:27am UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071/4 "2023-03-28T01:27:12Z")

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Thank you MrGeneration , Now i have new issue . I need to create flow approve from manager role approved before this Ticket fix from IT Team . Can you help this ?  
(manager sync ldap from AD windows)

 ![image](https://community.zammad.org/uploads/default/original/2X/f/fc4ccb1a5068605332ed00aaaa7cf710ef9f2048.png)  
Note.PR… is manager of AS…

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<div class="post-metadata">

**Author:** ![jameshi3ly](https://community.zammad.org/user_avatar/community.zammad.org/jameshi3ly/32/6926_2.png) [@jameshi3ly](https://community.zammad.org/u/jameshi3ly)\
**Post date:** [March 28, 2023, 1:28am UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071/5 "2023-03-28T01:28:15Z")

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Thank you Bozo0511 this issue fixed

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**Author:** ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)\
**Post date:** [March 22, 2024, 1:28am UTC](https://community.zammad.org/t/change-cn-xxx-ldap-then-cant-login-to-zammad/11071/6 "2024-03-22T01:28:33Z")

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