Hello ,
how can i change a calculated time from a Agent in a ticket?
Thanks and best wishes
Fabian
Hello ,
how can i change a calculated time from a Agent in a ticket?
Thanks and best wishes
Fabian
hello Fabian,
it is possible to enter negative time values in the field for time accounting.
So when the calculted time is 55.0 and you enter -10 the next time the resulting calculated time will be 45.0
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