- Used Zammad version: newest
- Used Zammad installation source: (source, package, …) Ubuntu DEB
- Operating system: Ubuntu
- Browser + version: any
- to access zammad via ip or fqdn (internal url)
*I can access zammad via ip but can’t via fqdn.
I have setup all neccessary DNS Entries in our Firewall and on our Active Directory
please make sure that your server_name parameter under /etc/nginx/conf.d/zammad.conf (or zammad_ssl.conf) is set to the FQDN for your Zammad server.
server_name 192.168.0.100; (or whatever IP address you use for it)
Let us know the outcome.
Nice to hear from you again
I have done that before too. Even if i have only the domain as entry i didn’t work.
It worked that way on the old system (both entries fqdn and ip);
I still have the default file and the zammad file, maybe this is the problem?
I get the following when i have only the fqdn entry in it and restarted nginx:
nginx.service: Failed with result ‘timeout’.
fixed that, sorry back to the old problem
Sorry but what’s the exact error message?
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