# Cannot Modify Triggers

**URL:** <https://community.zammad.org/t/cannot-modify-triggers/12966>\
**Category:** Technical assistance\
**Created:** [December 27, 2023, 2:24pm UTC](https://community.zammad.org/t/cannot-modify-triggers/12966 "2023-12-27T14:24:53Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![daniel.lalicata](https://community.zammad.org/letter_avatar_proxy/v4/letter/d/dfb087/32.png) [@daniel.lalicata](https://community.zammad.org/u/daniel.lalicata)\
**Post date:** [December 27, 2023, 2:24pm UTC](https://community.zammad.org/t/cannot-modify-triggers/12966/1 "2023-12-27T14:24:53Z")

</div>

### Infos:

- Used Zammad version: version 6.2.0-1702975436.87754a02.jammy
- Used Zammad installation type: package
- Operating system: Ubuntu 22.04.3 LTS x86\_64
- Browser + version: Chrome Versión 120.0.6099.129 (Build oficial) (64 bits)

### Expected behavior:

- Modify/Update a Trigger from the web app and get those changes reflected after clicking Submit button.

### Actual behavior:

- Modifying and existing trigger or creating a new one, when I click Submit a get the following error:

```auto
PUT https:// ********* /api/v1/triggers/1 403 (Forbidden)
    application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:3 

App.n(error) | ajax 403
    application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:31

Uncaught SyntaxError: Unexpected token '<', "<!doctype "... is not valid JSON
    at JSON.parse (<anonymous>)
    at Object.<anonymous> (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:9:10001)
    at u (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:2:11461)
    at Object.fireWith [as rejectWith] (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:2:12214)
    at Deferred.Ct.each.r.<computed> (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:2:14146)
    at Object.c (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:9:6579)
    at u (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:2:11461)
    at Object.fireWith [as rejectWith] (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:2:12214)
    at i (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:3:15954)
    at XMLHttpRequest.<anonymous> (application-2a4036678f06d33a1bcd0de8414e2b02b36e2438af5cebb73d658a8215442242.js:3:21081)

```

Do you know what I am missing? 🤔  
I have checked zammad logs but couldn’t find any error

---

<div class="post-metadata">

**Author:** ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)\
**Post date:** [March 27, 2024, 3:24pm UTC](https://community.zammad.org/t/cannot-modify-triggers/12966/2 "2024-03-27T15:24:13Z")

</div>

What are you exactly changing? How are you changing it? Directly in the text field or are you fiddling around…?

---

<div class="post-metadata">

**Author:** ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)\
**Post date:** [March 22, 2025, 3:24pm UTC](https://community.zammad.org/t/cannot-modify-triggers/12966/3 "2025-03-22T15:24:29Z")

</div>

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