- Used Zammad version: 2.8
- Used Zammad installation source: Community Zammad for Ubuntu V 2.8.0
- Operating system: Ububtu 16.04
- Browser + version: Firefox 64.0
Can I make a Ticket’s specific field become unavailable/read-only for a user of new role/group type?
I need my Supervisor Agent to be able to access/edit all fields but other Agents/Users to only be able to modify certain fields.