Bulk closing tickets

Good morning,

what are the instructions for bulk closing tickets by command line?

Thanks

Would recommend having a look at the API.

List of API clients (if you want CLI, look at the Python and .Net clients):
https://docs.zammad.org/en/latest/api/intro.html#api-clients

The Ticket API endpoint can change tickets to the “closed” state:
https://docs.zammad.org/en/latest/api/ticket/index.html#update

Alternative method: if you only have a few dozen / hundred tickets it might be enough to search for tickets, and use the bulk ticket update options in the search screen:

3 Likes

This topic was automatically closed 360 days after the last reply. New replies are no longer allowed.