Bulk action with Custom mandatory Object


  • Used Zammad version: 6.0.0-1686341484.c00b581a.bionic
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20.04
  • Browser + version: Firefox 102

Expected behavior:

After adding a Custom Object witch is mandatory the Bulk should eiter display the field in the bulk action view or ignore the vaule even if it is mandatory.
In this case it would be the object “Type” withe values like: Information, Sales, Technical Support and a few others

Actual behavior:

All Bulk actions fail if the custom object is not set.
No option available to choose the custom object in the bulk action.

Steps to reproduce the behavior:

Add a custom mandatory Object like shown here:

So the question is how to make bulk actions work with the Custom objects?

The only way you can workaround this right now is by using a macro that sets what you need to set together with the object itself.

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