Bug: User (customer) name is displayed as ID


  • Used Zammad version: 5.1
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20
  • Browser + version: 98.0.2

Expected behavior:


Actual behavior:

  • Since update to 5.1, IDs are sporadically displayed instead of users (customers) and Owners.


Yep I’ve seen this on my chromium based browser to.
Seems to happen if my session is open fairly long.

Please feel free to create a bug at GitHub - zammad/zammad: Zammad is a web based open source helpdesk/customer support system and reference this thread to speed things up a little.

Thank you

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