Block External Email for Creating Ticket


  • Used Zammad version: 4.0
  • Used Zammad installation package
  • Operating system: centos7
  • Browser + version: firefox 105

Expected behavior:

  • I’d like to only accept tickets from specific senders

Actual behavior:

  • aint configured

Steps to reproduce the behavior:

  • I’d like some help to configure a rule that accept from a few domains only, in case we receive an external attack or virus, etc.

Thanks alot in advice

Either use postmaster filters ( Filters — Zammad documentation ) or let your mail server do the job.
Why actually accept a mail you don’t want to accept in the first place and then silently discard it. In my opinion that’s a bad receiver behavior.

Thanks, ! Gotta try!!

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