Infos:
- Used Zammad version: 6.1.0
- Used Zammad installation type: (source, package, docker-compose, …) package
- Operating system: Centos 7
- Browser + version: Firefox 102.15.1esr
Expected behavior:
- We need to fill a select or tree_select “object” field using API by using a unchangeable identifier (often called “slugs”) for values instead of the display labels (since ours are often renamed and this breaks the API on client side).
Actual behavior:
- To identify the “object” field in API calls one must use the “name” (and not the “Display label”), which is fine, but when filling its value from a fixed list (such as tree_select or select) one can only use the “Display label” corresponding to a given value. If/when this value is changed to find a better wording the API does not work anymore
Steps to reproduce the behavior:
- Define an object field of tree_select type, fill with values
- Write an API POST to create a ticket using one of the expected values, everything works
- Change the labels of the values (because you want a better wording)
- Call again the API, it will not work anymore (causing a HTTP 422 Unprocessable entity, invalid value … for field …)