Auto reply to new users

Hi!

I would like to send new users a separate email via trigger. Setting “group → is not → Users” doesn’t seem to be the solution.

Regards,
Markus

Hi
Here in the documentation, you can see how to set up a trigger:
https://admin-docs.zammad.org/en/latest/manage/trigger.html

If you need more assistance on how to configure the trigger, you can arrange a consulting workshop.

Hi

Sorry, I misread your Problem.:slight_smile:
It is not currently possible in Zamamd to send an autoresponder when a user is created.
Since all trigger options are Ticket specific.