Assigning Tickets to Group

Dears,

I have a problem with My Ver. 6.2.0 Zammad, i cannot assign tickets to Group of Agents or to Multiple agents.
Is this feature supported in Zammad 6.2.0 ? Or i have to configure some settings in order to activate this feature?

Thanks in advance.

Hi @Mus. AFAIK: No, this is not supported.