Infos:
- Used Zammad version: 3.6
sometimes (random error) when I perform search Tickets / groups API , I get an error like this : “Error ID rn0Mel5q: Please contact your administrator”
DataBase Logs :
[2020-12-24T07:49:40.588575 #1-69853656656080] ERROR – : Error ID dd-TPKCZ: PG::InFailedSqlTransaction: ERROR: current transaction is aborted, commands ignored until end of transaction block
: SELECT “active_job_locks”.* FROM “active_job_locks” WHERE “active_job_locks”.“lock_key” = $1 LIMIT $2 FOR UPDATE
Expected behavior:
- get list of tickets / groups / Users
Actual behavior:
- error: “Error ID rn0Mel5q: Please contact your administrator”
Many thanks in advance, have a great day
Glenn Porte