While doing an API Call with the updated_at search parameter, I am receiving some wrong results.
For example my API Call looks like this:
And with this Call im getting my Ticket with this updated_at value:
even though I should find this Ticket when having the following API Call: ‘…=updated_at:2023-04-05’
Has anyone experience similar problems or can help me in this case?
Smells like a drifted search index. Rebuilding the index might help.
Also ensure that all services of Zammad (especially the background worker / scheduler) is running and that you have no open monitoring issues (Monitoring — Zammad documentation).
This topic was automatically closed 360 days after the last reply. New replies are no longer allowed.
