Hi
i am evaluating zammad. i work with version 6.4.1 based on docker containers.
it works really well and i really like it!
i like the api/webhooks and the triggers.
ive created a webhook to send time activities. the issue i have is, that i only get the id of the activity and i don’t found an api that translate me the activity to the real name of the time_activity. is there a way to get this informations?
or is there a better way to get names to an other application via webhook?
i know from other APIs, there is a multidimensional array as answer. For example in a ticket i can get:
$ticket.owner.id or $ticket.owner.name instead of $ticket.owner_id.
like you do in User-API with the prefereneces attribute…
this would be the cleanest solution on my mind.
i hope you understand what i mean.
thank you very much!