Analytic Overview Report/Summary

Hi everybody,

is it possible that Zammad would send a summary of certain content in a weekly report?

For example, we would like to evaluate how many tickets a agent have processed, what time has been documented for this, which tickets have not been processed for more than x days or which tag were assigned how often.

Maybe someone has already implemented something like this (possibly also via API functions) and has an idea for us?

Thank you

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