I would like to suggest to be able to add once own authentication provider to add authentication for anything of interest - being it SAML, being it RADIUS, proprietary or anything else. This way zammad could vastly improve it’s flexibility.
I would like to have an API, that allows to add such authentication plugin.
(Please read: https://github.com/zammad/zammad/issues/965)
Currently it is not clear to me, if such an API exists at all. If it exist, it would be great if the documentation on this could be improved.
If it not exists, it would be great to design such.
Having 15+ years of enterprise authentication experience especially with 2FA I would be happy to assist in the designing of such API.