Add attribute for users add images to their tickets

Hi,

Objective:
Offer users the ability to upload or add images to their support issues.

Has anyone managed to add an attribute so users can upload or add images when creating a ticket?

Under System > Objects > Ticket
Select New Attribute

Choices offered are…

Any instructions or help would be greatly appreciated.

Thanks,
JJ

It’s there by default

1 Like

Thank you.

Duh! So blind. :slight_smile:

JJ

Lol sometimes things right in front of you are the hardest thing to see :blush:

glad to have you in the right direction

Kind Regards

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It’s also possible to copy and paste images in response body. It even works in text modules.

yep Correct you can generally this is just like a screen shot snipit etc, attachments is little more defined as a proper attachment for the likes of PDF’s spreadsheets etc

Thanks

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