Add attribute for users add images to their tickets


Offer users the ability to upload or add images to their support issues.

Has anyone managed to add an attribute so users can upload or add images when creating a ticket?

Under System > Objects > Ticket
Select New Attribute

Choices offered are…

Any instructions or help would be greatly appreciated.


It’s there by default

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Thank you.

Duh! So blind. :slight_smile:


Lol sometimes things right in front of you are the hardest thing to see :blush:

glad to have you in the right direction

Kind Regards

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It’s also possible to copy and paste images in response body. It even works in text modules.

yep Correct you can generally this is just like a screen shot snipit etc, attachments is little more defined as a proper attachment for the likes of PDF’s spreadsheets etc


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