Offer users the ability to upload or add images to their support issues.
Has anyone managed to add an attribute so users can upload or add images when creating a ticket?
Under System > Objects > Ticket
Select New Attribute
Choices offered are…
Any instructions or help would be greatly appreciated.
Lol sometimes things right in front of you are the hardest thing to see
glad to have you in the right direction
It’s also possible to copy and paste images in response body. It even works in text modules.
yep Correct you can generally this is just like a screen shot snipit etc, attachments is little more defined as a proper attachment for the likes of PDF’s spreadsheets etc
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