Able to Send Survey after Closed the ticket

Pop-up message to customer after closed the ticket, simple survey to rate the agent who worked the ticket
survey

in admin settings you can turn on and off the survey option

7 Likes

Nice idea!

I’d enhance it with an optional description about what exactly was good/bad.

cheers

1 Like

This has been discussed a bit before. Some ideas here:

1 Like

This topic was automatically closed after 416 days. New replies are no longer allowed.