500 when requesting ticket in new mobile view [Zammad 6.0]

Technical assistance
1

Infos:

  • Used Zammad version: 6.0
  • Used Zammad installation type: source
  • Operating system: zentos
  • Browser + version: Chrome

Expected behavior:

  • Ticket loads

Actual behavior:

  • When opening a ticket in the new mobile version I get the following error:

IMG_7212.PNG
IMG_7212.PNG750×1334 106 KB

Steps to reproduce the behavior:

  • Pressing on any ticket in any list (the list gets loaded)
2

You clearly haven’t run all database migrations or they failed.

3

Interesting… I have followed the update guide, as I have done many times before, and I did not see an error. After manually triggering /opt/zammad/contrib/packager.io/postinstall.sh everything worked well

4

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