Add Google Analytics to Knowledge Base
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2
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748
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March 27, 2021
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Reporting by Roles/Groups
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5
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417
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November 7, 2023
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Add short grace period allowing for undo when sending an email response
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1
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235
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October 14, 2023
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Remove the space between ticket hook and number in article zoom?
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3
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432
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August 7, 2020
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Time Accounting - Show time per agent in reports
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3
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713
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May 12, 2022
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PGP/GPG integration
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2
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1455
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August 22, 2023
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Ticket type, object attributes role based, custom workflow
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2
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803
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March 31, 2020
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Integrate Chat history to ticket creation
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4
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401
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October 31, 2022
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Email Notification channel must implement OAuth authentication
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2
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360
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August 25, 2023
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Multiple email addresses for a user
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2
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1516
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September 16, 2019
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[solved/Github]LDAP - Role Assignment over Groups
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5
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542
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August 23, 2019
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Default Template for new tickets
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4
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1170
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April 19, 2018
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Customer specific SLAs
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7
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814
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May 2, 2021
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Mobile App for IOS/Andriod
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13
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9267
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August 2, 2022
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Generic CTI: additional fields like displayName; easier workflow for creating tickets?
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12
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2630
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February 11, 2020
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Add same filter options like on overviews to search result tab
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1
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443
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June 5, 2020
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Add Delivery Status Notification (DSN) to every post
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8
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1238
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March 29, 2020
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Editor: Possibility to format text as citation
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2
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364
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June 18, 2023
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Disable Activity-stream vor Agents
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1
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202
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March 16, 2024
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Emojis or icons in overview title
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7
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1064
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October 14, 2021
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Collapse older responses
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2
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596
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April 26, 2022
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An actual search UI
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0
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230
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February 21, 2023
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Better overview inside of tickets
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7
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1576
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November 11, 2019
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Cisco CUCM CT Integration
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3
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1006
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October 4, 2020
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Bulk merging from Overview
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9
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1657
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July 21, 2020
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Your topic is similar to... But for ticket creation in Zammad
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2
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379
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August 4, 2023
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Count grouped tickets (optional?)
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4
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892
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September 15, 2023
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Custom Sender Formats?
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3
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1293
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February 10, 2020
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New Feature Suggestions: Feedback Score, Advanced Agent Rights
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1
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721
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June 19, 2021
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Please allow for more flexibility when it comes to ticket date and time
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1
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334
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February 26, 2023
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