Technical assistance


Topic Replies Activity
About the Technical assistance category 1 November 15, 2017
Update existing ticket /followup - detection by using the API? 2 May 24, 2020
Let agents edit their own user fields 2 May 24, 2020
Hacking: Moving articles with time-units to another ticket 4 May 22, 2020
Trigger: "Owner is not current user" doesn't seem to work 2 May 20, 2020
Images broken when adding Knowledgebase articles to tickets 15 May 19, 2020
Update Ticket using rest api while suppressing notifications 1 May 19, 2020
Search in Knowledgebase doesn't find attachments 2 May 19, 2020
Disable the password based authentication and enable SSO only 3 May 19, 2020
Trigger: After (relative) - what does it means? 7 May 18, 2020
Unprocessable mails - PG::UniqueViolation: ERROR: duplicate key value violates unique constraint 5 May 18, 2020
Waiting for client state 2 May 18, 2020
Add article with attachment in PHP curl 2 May 18, 2020
Zammad Nginx installation errors with ModSecurity 3.0 1 May 18, 2020
Open Chat Widget with JavaScript 4 May 17, 2020
Forward email answers from agents 5 May 15, 2020
Dont' receive Telegram messages 10 May 15, 2020
Stop creating new ticket when CC back to helpdesk 5 May 15, 2020
Automatic e-mail after ticket is closed with generated link 3 May 14, 2020
Set Customer-Role via rails console 4 May 14, 2020
Diffrent server for smtp and imap 2 May 14, 2020
Prefilled Tickets via URL 5 May 14, 2020
Migration to new server not working 2 May 13, 2020
Telegram Channel doesnt work 8 May 13, 2020
Report show custom object organization attributes 4 May 12, 2020
Install zammad under a existing domain (as alias) 4 May 12, 2020
Trigger not working when new sms-ticket created 1 May 12, 2020
Scheduler simply not running 10 May 12, 2020
Install multiple subdomains, with zammad, on the same machine 2 May 11, 2020
HELP! Business Hours Trigger 2 May 11, 2020