Technical assistance


Topic Replies Activity
About the Technical assistance category 1 November 15, 2017
Issue: Migrating OTRS 5.x to Zammad 2.9.0 #2019 13 June 16, 2019
AJAX / JQUERY API Call 15 June 14, 2019
Unable to process PUT request to elasticsearch URL 9 June 14, 2019
Error message after logging in 12 June 14, 2019
Ticket notes added via API are not visible on the ticket page on the Zammad dashboard 3 June 14, 2019
KB "Edit Answer" button not working 3 June 13, 2019
Blank Edit Knowledge Base 7 June 13, 2019
Issue: Migrating OTRS 5.x to Zammad 2.9 #2019 5 June 13, 2019
OTRS Import timeout 8 June 13, 2019
Enable knowlegde base for a usergroup or organisation? 2 June 12, 2019
API: total number of tickets 2 June 12, 2019
[RESOLVED] Overviews dont update 5 June 11, 2019
Ticket zoom and Ticket number not same 3 June 11, 2019
Knowledge Base configuration 4 June 10, 2019
Signature Variable Attributes broken v3.0 2 June 10, 2019
How do I set a custom MySQL IP address? 5 June 10, 2019
Query Tracked time using API 3 June 8, 2019
Knowlegde Base not activating 10 June 7, 2019
Agent not activ after Ldap Sync 2 June 6, 2019
Some users allways become Inactive users 7 June 6, 2019
Create a Role that can Manage users/organization but not assign one to the Admin role 4 June 6, 2019
GDPR/DSGVO delete function 14 June 5, 2019
Error with pg_restore on new host (version mismatch) 5 June 4, 2019
Error fetching emails with many attachments 7 June 3, 2019
[solved] Role - customer checkbox is missing 4 June 3, 2019
[solved] Inbound Mailsettings for pop3 and Exchange 2016 10 June 3, 2019
Failed to run background job #1 'TicketUserTicketCounterJob' 2 time(s) with 2 attempt(s) 3 June 3, 2019
Migrating OTRS 6.0.15 to 2.9.0 failed 4 June 3, 2019
SLA status of all tickets - report/ overview 3 June 2, 2019